Related Items: - The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Related Items: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

The Disney Way, Revised Edition

by: Bill Capodagli, Lynn Jackson
October 19, 2006
14 used from $8.04
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The Disney Way Fieldbook: How to Implement Walt Disney's Vision of "Dream, Believe, Dare, Do" in Your Own Company

by: Bill Capodagli, Lynn Jackson
August 28, 2000
19 used from $9.29
26 Thirdparty New from $11.94

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Inside the Magic Kingdom : Seven Keys to Disney's Success

by: Tom Connellan
April 25, 1997
66 used from $2.73
36 Thirdparty New from $8.54

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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization

by: Robert Spector
March 08, 2005
15 used from $12.02
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If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
by: Fred Lee
May 30, 2004
11 used from $24.50
3 Thirdparty New from $22.00

Disney Magic: Business Strategy You Can Use at Work and at Home

by: Rich Hamilton
September 15, 2003
7 used from $11.85
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The Big Book of Customer Service Training Games (Big Book Series)

by: Peggy Carlaw, Vasudha K. Deming
September 01, 1998
21 used from $6.98
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

by: Robert Spector, Patrick D. McCarthy
1996-09
51 used from $0.01
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List Price: $19.95

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How to Be Like Walt: Capturing the Disney Magic Every Day of Your Life (How to Be Like)

by: Pat Williams, Jim Denney
August 01, 2004
13 used from $6.99
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10.

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

by: Joseph Michelli
June 13, 2008
11 used from $12.48
35 Thirdparty New from $13.24

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