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Telephone Triage Protocols for Nurses, 3rd Edition
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Customer Reviews
Rating:  - We use it every day
This is the protocol book that has been approved by our physicians. We use every day for phone triage at a very busy college health center. The nuses find it very easy to use and the content is excellent.
I highly recommend it for any medical clinic that performs any type telephone triage.
Rating:  - good for the newer office nurse. Not really for the seasoned nurse
I have been a nurse for 18 years- recently going back to work in a phone triage position, I got this book to help me catch the things I wouldn't normally think of. So far I really haven't needed it. It seems more for the newer nurse.
Very well laid out and easy to use.
Rating: - Best telephone triage protocols book
After reviewing many book I find Telephone Triage Protocols for Nurses the best one out on the market. My team agrees.
Rating: - Very good primary care office resource
Our busy office found this book an excellent resource. We hardly had to change the protocols much at all, only to update a few to reflect some changes in medications we use. The author has taken great pain to design a resource that saved us a great deal of time....I had started to do some of these for our office by myself BEFORE I came across this book and am embarrassed to admit the few protocols I managed to plod through were amateurish indeed compared to Ms. Briggs's work herein. Our office is a busy internal medicine practice with a heavy dose of geriatrics and we give this a "strong buy!"
Rating: - Excellent Book
If the armed forces uses it and bases their clinical practice guidelines on it, it's got to be good, right? It is. I use this book in nurse telephone triage for a military pediatric clinic with 2700 patients. The book is spiral bound and easy to flip pages, and the pages stay open to the topic you are using. Topics are alphabetized which saves time when searching for a certain topic. There is a very useful table of contents at the front. The home care instructions are straight forward and acceptable to our parents. It doesn't have all the topics you would need (that's what pediatricians are for), but tab topics you use most, add a drug book and a pediatrician, and you're ready to go.
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