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Telephone Triage Protocols for Nurses, 3rd Edition
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Binding: Spiral-bound
Dewey Decimal Number: 610.736
EAN: 9780781764612
Edition: 3
ISBN: 0781764610
Label: Lippincott Williams & Wilkins
Manufacturer: Lippincott Williams & Wilkins
Number Of Items: 1
Number Of Pages: 656
Publication Date: December 01, 2006
Publisher: Lippincott Williams & Wilkins
Studio: Lippincott Williams & Wilkins
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Editorial Review:
This quick-reference manual presents over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care now, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. This edition features fourteen new protocols: avian influenza ("bird flu"); congestive heart failure; electrical burns; hand/wrist problems; hip pain/injury; influenza; neurological symptoms; newborn problems; pertussis; severe acute respiratory syndrome (SARS); sickle cell disease problems; substance abuse, use, or exposure; West Nile virus; and wound care: sutures or staples. New appendices include guidelines for scenario practice; difficult caller practice scenarios; mystery caller practice session; temperature conversion guide; weight conversion chart; acetaminophen dosage chart; ibuprofen dosage chart; infant feeding guide; abdominal pain causes and characteristics; chest pain causes and characteristics; and headache causes and characteristics.
Customer Reviews
Average Rating: 
Rating:  - We use it every day
This is the protocol book that has been approved by our physicians. We use every day for phone triage at a very busy college health center. The nuses find it very easy to use and the content is excellent.
I highly recommend it for any medical clinic that performs any type telephone triage.
Rating:  - good for the newer office nurse. Not really for the seasoned nurse
I have been a nurse for 18 years- recently going back to work in a phone triage position, I got this book to help me catch the things I wouldn't normally think of. So far I really haven't needed it. It seems more for the newer nurse.
Very well laid out and easy to use.
Rating: - Best telephone triage protocols book
After reviewing many book I find Telephone Triage Protocols for Nurses the best one out on the market. My team agrees.
Rating: - Very good primary care office resource
Our busy office found this book an excellent resource. We hardly had to change the protocols much at all, only to update a few to reflect some changes in medications we use. The author has taken great pain to design a resource that saved us a great deal of time....I had started to do some of these for our office by myself BEFORE I came across this book and am embarrassed to admit the few protocols I managed to plod through were amateurish indeed compared to Ms. Briggs's work herein. Our office ... Read More
Rating: - Excellent Book
If the armed forces uses it and bases their clinical practice guidelines on it, it's got to be good, right? It is. I use this book in nurse telephone triage for a military pediatric clinic with 2700 patients. The book is spiral bound and easy to flip pages, and the pages stay open to the topic you are using. Topics are alphabetized which saves time when searching for a certain topic. There is a very useful table of contents at the front. The home care instructions are straight forward and acceptable ... Read More
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