eShop USA > Books > The Basics of Benchmarking
The Basics of Benchmarking
Our Price: $10.95 Prices subject to change.
Availability: Usually ships in 24 hours
Save $10.00 when you spend $50.00 or more on qualifying items offered by Amazon.com. Enter code BMLSAVES at checkout.
Binding: Paperback
Dewey Decimal Number: 658
EAN: 9780527763015
ISBN: 0527763012
Label: Productivity Press
Manufacturer: Productivity Press
Number Of Items: 1
Number Of Pages: 80
Publication Date: August 29, 1995
Publisher: Productivity Press
Studio: Productivity Press
Related Items: Featured Listmania!
Editorial Review:
The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
Customer Reviews
Average Rating: 
Rating:  - A Good Basic Book
This book presents the basics of benchmarking. This is a good read for those new to the subject who needs to be introduced to the basic concepts. The book is written in a simple and easy to follow format with understandable explanations which allow the beginner to grasp the concepts and see how to apply them to their organisations. The book teaches, among other things, how a practice relates to a metric, what best practices are, the difference between benchmarking process and system, and the ... Read More
Rating:  - Hardly more than a set of lecture slides
Wenn I received this book, I was thoroughly disappointed. Although I could have known that this wasn't exactly an encyclopedia from the indicated size (do YOU ever check?), I wasn't prepared for the size of the print or the large amounts of white space on the pages.
Being fair, the contents of the booklet are interesting and correct, there's just so little of it. I've seen FAQ-pages of websites that had more content than this booklet (or should I say "brochure"?). On the whole, there ... Read More
Related Categories:
| |
 |
