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OPT-IN MARKETING : How the Breakthrough Process of Consensual
Price: $42.39 Prices subject to change.
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Binding: Hardcover
Dewey Decimal Number: 658.872
EAN: 9780071435284
Edition: 1
ISBN: 007143528X
Label: McGraw-Hill
Manufacturer: McGraw-Hill
Number Of Items: 1
Number Of Pages: 312
Publication Date: June 18, 2004
Publisher: McGraw-Hill
Studio: McGraw-Hill
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Editorial Review:From junk mail blockers to do-not-call lists, potential buyers today are more interested in "opting out" than listening to marketers' messages. Opt-In Marketing offers a prescriptive plan for reversing this dangerous trend. This hard-hitting book is based on a program that increased sales at IBM by 80 percent in one year and features sidebars from industry luminaries and examples from Fortune 500 firms. It outlines a 10-point blueprint for rethinking customer care and is the perfect guide for marketers looking to once again be seen as partners instead of predators.
Customer Reviews
Average Rating: 
Rating: - A must read for anyone marketing over the web.
Roman nails it. He preaches the golden rule - as applied to marketing. He shows how to use permission and precision timing to win at marketing. Even better, while he has a fortune 500 client list, the strategies he recommends are not just for the big guys. In fact they are easier for small companies or even individual salesman to use.
Rating: - Required Reading for Marketers
There are 3 keys to your success: Execution, Execution, Execution. Roman and Hornstein deliver - with precision - on the who, what, where, when and how of each. A must read. John Wanamaker would give it 'two thumbs up'
Rating: - Finally -- a customer-centered marketing approach
This is must reading for the serious marketing strategist. It's a prescient look at how companies will have to interact with customers in order to break through communication clutter and sustain growth. I plan to use it as a regular reference for strategic planning. The section on customer care is an important addition to the current thinking about marketing communications. I like that it lays out a disciplined process for creating, implementing and measuring effective programs that provide lasting ... Read More
Rating: - learn what's in this book
There are things in this book that you can't get elsewhere...at least I've never been able to find them. At our company, we've tried for years to successfully integrate our direct marketing and sales teams. We also want to lengthen the lifetime of our customers. The authors have been doing this for years and it shows in their case studies. If you can learn what's in this book and pull it off in your organization, you'll join the less than 2% minority of companies who have achieved this level of marketing ... Read More
Rating: - innovative and psychologically sophisticated marketing
Good to see individuals in the marketing/advertising field who truly understand the complexity of people and organizations. Consistent with the most up-to-date approaches in the field of psychology (specifically psychotherapy research), the authors of this new book are quite persuasive in showing readers the enormous value in tailoring marketing approaches to the individual needs of different organizations. Moreover, they use statistics in a quite user-friendly way and they also offer a great and quite readable ... Read More
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